Platform

Workspace Roles & Permissions

A simple guide to operational eligibility for Viewer, Member, Admin, and Owner roles.

Docs Summary

What this page explains: The exact operational eligibility and RLS enforcement for Viewer, Member, Admin, and Owner roles.
Who should use it: Workspace administrators, security auditors, and team members.
Related MailSend feature: Workspace team settings and access control
Common use cases: Setting up team roles, auditing permissions, understanding RLS rules
Related docs: Introduction, API Reference

Every member in your workspace gets one of four roles. These roles determine exactly what tools, endpoints, and data they can touch. Here is a quick breakdown:

Role	Access Level	Perfect For
Viewer	Read-only stats & logs	Auditors, clients, or team members who just need to watch analytics without changing settings.
Member	Composing & Operations	Marketers, writers, and support agents who compose templates, schedule campaigns, and manage contacts.
Admin	Full management & config	Tech leads and workspace admins who configure domains, rotate API keys, set up webhooks, and upgrade plans.
Owner	Absolute root access	The workspace creator. Has total admin control, plus the exclusive power to delete the workspace.

The Big Feature Grid

Here is exactly which actions each role can trigger:

Feature Area	Action	Viewer	Member	Admin	Owner
Workspace Settings	Rename Workspace	❌	❌	✅	✅
Workspace Settings	Delete Workspace	❌	❌	❌	✅
Team Management	View Team Members	✅	✅	✅	✅
Team Management	Invite / Add Members	❌	❌	✅	✅
Team Management	Change Roles / Remove Members	❌	❌	✅	✅
Sending Domains	View Verification Status	✅	✅	✅	✅
Sending Domains	Add New Domain	❌	❌	✅	✅
Sending Domains	Verify DNS / DKIM	❌	❌	✅	✅
Sending Domains	Delete Verified Domain	❌	❌	❌	✅
Integrations	View API Keys & Webhooks	✅	✅	✅	✅
Integrations	Create/Edit/Revoke API Keys	❌	❌	✅	✅
Integrations	Create/Edit/Revoke Webhooks	❌	❌	✅	✅
Billing & Plans	Access Billing Dashboard	❌	❌	✅	✅
Billing & Plans	Upgrade/Downgrade Subscription	❌	❌	✅	✅
Composing & Sends	Send Single Email (/compose)	❌	✅	✅	✅
Composing & Sends	View Send Logs / History	✅	✅	✅	✅
Composing & Sends	Inspect Audit Timeline / Events	✅	✅	✅	✅
Templates	View Templates	✅	✅	✅	✅
Templates	Create/Edit/Delete Templates	❌	✅	✅	✅
Campaigns & Broadcasts	Create/Edit/Schedule Campaign	❌	✅	✅	✅
Campaigns & Broadcasts	Launch or Cancel Campaign	❌	✅	✅	✅
Contacts & Lists	View Contacts & Lists	✅	✅	✅	✅
Contacts & Lists	Add/Import/Delete Contacts	❌	✅	✅	✅
Contacts & Lists	Add/Delete Contact Lists	❌	✅	✅	✅

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